Terms of Service

Terms of Service

Effective September 30, 2026 · Last updated September 30, 2026

Welcome to Slabbys

Welcome to Slabbys (“Slabbys,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of Slabbys.com, any related mobile or web applications, features, services, communications, and other services offered by Slabbys (collectively, the “Platform”).

By creating an account, accessing the Platform, posting a listing, communicating with another user, or otherwise using Slabbys, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not use the Platform.

1. About Slabbys

Slabbys is an online marketplace and community designed to connect collectors and other users who wish to buy, sell, trade, or otherwise exchange sports cards, trading cards, graded cards, collectibles, memorabilia, and other permitted items (“Items”).

Slabbys provides the Platform only. Slabbys is not a buyer, seller, dealer, broker, auctioneer, payment processor, escrow service, shipping provider, authenticator, appraiser, insurer, or party to any transaction between users.

Users negotiate and enter into transactions directly with one another.

Unless Slabbys expressly introduces a separate service stating otherwise, Slabbys does not take possession of Items, collect or distribute transaction funds, guarantee payment, guarantee shipment, authenticate Items, or guarantee that either party will perform its obligations.

2. User-to-User Transactions

All transactions arranged through Slabbys are entered into directly between users.

Users are solely responsible for negotiating and agreeing upon all terms of a transaction, including:

  • Purchase price
  • Trade value
  • Payment method
  • Shipping method and cost
  • Insurance
  • Delivery requirements
  • Condition of the Item
  • Authenticity
  • Grading
  • Taxes
  • Returns or refunds
  • Deadlines
  • Any other terms of the transaction

An agreement between users does not create an agreement between either user and Slabbys.

Slabbys is not a party to any agreement between users.

3. Payments Are Handled Off the Platform

Unless Slabbys expressly launches and identifies a separate payment service in the future, Slabbys does not process payments for transactions between users.

This section concerns payments between users. Membership and subscription payments described in Section 14 are separate and are processed by a third-party payment provider on Slabbys' behalf.

Once users reach an agreement, payment is arranged and completed independently and outside the Platform using a payment method selected by the users.

Users assume all risks associated with off-platform payments.

Slabbys does not guarantee, control, reverse, refund, insure, or otherwise assume responsibility for any payment made between users.

Users should exercise caution when selecting a payment method and should understand the fraud protections, chargeback rights, fees, and other terms associated with their chosen payment service.

Slabbys is not responsible for losses involving PayPal, Venmo, Zelle, Cash App, wire transfers, cryptocurrency, cash, checks, credit cards, bank transfers, or any other payment method used by users.

4. Slabbys Is Not Responsible for Transactions

YOU ACKNOWLEDGE AND AGREE THAT YOU ENTER INTO TRANSACTIONS WITH OTHER USERS AT YOUR OWN RISK.

To the fullest extent permitted by law, Slabbys is not responsible or liable for:

  • A buyer failing to make payment
  • A seller failing to ship an Item
  • A trader failing to send their portion of a trade
  • Lost, stolen, delayed, or damaged shipments
  • Counterfeit, altered, trimmed, reprinted, stolen, fraudulent, or misrepresented Items
  • Incorrect descriptions, photographs, grades, certifications, serial numbers, values, or conditions
  • Chargebacks or payment disputes
  • Fraud or attempted fraud
  • A user changing their mind or backing out of a transaction
  • Disputes regarding whether an agreement existed
  • Disputes regarding the terms of an agreement
  • Differences in perceived Item condition or value
  • Conduct occurring outside the Platform
  • Taxes arising from a transaction
  • Any direct or indirect loss arising from a transaction between users

Slabbys may provide tools intended to help users communicate, evaluate other users, document agreements, or report misconduct. Providing those tools does not make Slabbys responsible for a transaction.

5. User Agreements and Obligation to Perform

Users should not agree to a purchase, sale, or trade unless they genuinely intend and are able to complete the transaction.

Once two users have clearly agreed to the material terms of a transaction, each user is expected to fulfill their agreed-upon obligations.

Slabbys may consider communications made through the Platform, including messages, offers, acceptances, listing information, timestamps, and other records, when reviewing a claim.

Slabbys does not guarantee that any user-to-user agreement is legally enforceable.

6. Claims Against Users

A user may report another user to Slabbys through the reporting or support channels Slabbys makes available, when the other user allegedly fails to complete their agreed-upon portion of a transaction or engages in suspected misconduct.

Examples may include:

  • Failure to pay after agreeing to purchase
  • Failure to ship after receiving payment
  • Failure to send an agreed-upon trade Item
  • Sending an Item materially different from what was agreed upon
  • Providing false tracking information
  • Knowingly misrepresenting an Item
  • Selling or trading counterfeit Items
  • Chargeback abuse
  • Fraud
  • Repeatedly agreeing to transactions and failing to complete them
  • Other conduct Slabbys determines threatens the safety or integrity of the Platform

Where Slabbys reviews a report, Slabbys may request evidence from either party, including screenshots, tracking information, photographs, messages, payment records, shipping receipts, or other relevant documentation.

Slabbys' claims process is an account-safety and marketplace-integrity process. It is not a court, arbitration proceeding, escrow service, insurance program, or guarantee of reimbursement.

Slabbys is not obligated to determine which party is legally correct and is not responsible for recovering money or Items for users.

7. Actions Slabbys May Take

If Slabbys receives a report, claim, or complaint through any channel, or otherwise identifies potentially improper conduct, Slabbys may, in its sole discretion:

  • Investigate the matter
  • Request additional documentation
  • Contact the involved users
  • Issue a warning
  • Record a claim against an account
  • Restrict certain account features
  • Temporarily suspend an account
  • Permanently ban an account
  • Remove listings
  • Remove ratings or reviews
  • Prevent a user from contacting other users
  • Require additional identity verification
  • Cooperate with payment providers, shipping carriers, law enforcement, courts, or government authorities when appropriate or legally required
  • Take any other reasonable action to protect Slabbys or its users

Slabbys is not required to take action on every report and does not guarantee any particular outcome.

8. No Guarantee of User Identity

Slabbys may offer identity, email, telephone, payment, social-media, card-ownership, or other verification features.

Unless expressly stated otherwise, verification does not constitute an endorsement or guarantee of a user.

Users remain responsible for evaluating the people with whom they transact.

A “verified” designation, rating, review, account history, transaction history, or similar feature does not guarantee that a user is trustworthy or that a transaction will be completed successfully.

9. Item Authenticity and Grading

Slabbys does not independently authenticate or grade Items unless expressly stated as part of a separate Slabbys service.

References to third-party grading companies, authentication companies, certification numbers, population reports, estimated values, market prices, or similar information are provided for informational purposes only.

Users are responsible for verifying an Item's authenticity, certification, condition, grade, alteration status, ownership, and value before entering into a transaction.

Slabbys does not guarantee the accuracy of information provided by PSA, Beckett/BGS, SGC, CGC, TAG, card manufacturers, pricing services, marketplaces, or any other third party.

10. User Listings

Users are solely responsible for their listings.

Listings must accurately represent the Item being offered.

Users may not knowingly:

  • List counterfeit Items
  • List stolen Items
  • Use intentionally misleading photographs
  • Conceal material damage or alterations
  • Misrepresent an Item's grade
  • Misrepresent a certification or serial number
  • List an Item they do not own or are not authorized to sell or trade
  • Impersonate another person
  • Manipulate pricing or marketplace activity
  • Engage in fraudulent activity
  • Use Slabbys for illegal purposes

Slabbys may remove any listing at any time.

11. Prohibited Conduct

Users may not:

  • Defraud or attempt to defraud another user
  • Harass, threaten, stalk, or abuse another person
  • Create fake accounts
  • Evade an account suspension or ban
  • Manipulate ratings, reviews, claims, or reputation systems
  • Submit knowingly false claims
  • Scrape or harvest Platform data without authorization
  • Introduce malware or malicious code
  • Attempt unauthorized access to accounts or systems
  • Use bots or automated systems without Slabbys' permission
  • Infringe intellectual property rights
  • Sell stolen or counterfeit merchandise
  • Launder money or use Slabbys to facilitate illegal financial activity
  • Violate applicable laws or regulations
  • Submit false, forged, altered, or borrowed identity documents or verification information
  • Run raffles, giveaways, lotteries, paid random draws, or similar chance-based promotions
  • Sell, trade, or take payment for unreleased product as a pre-order
  • Attempt to sidestep, circumvent, or avoid these Terms
  • Encourage another person to violate these Terms

12. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to maintain your own Slabbys account and enter into transactions through the Platform.

By using Slabbys, you represent that you satisfy these requirements.

Slabbys may require age or identity verification.

13. Account Responsibility

You are responsible for maintaining the confidentiality and security of your account credentials.

You are responsible for activity occurring through your account unless prohibited by applicable law.

You agree to provide accurate information and promptly update information that becomes inaccurate.

You may not sell, transfer, rent, or share your Slabbys account without authorization.

Notify Slabbys promptly if you believe your account has been compromised.

14. Subscriptions and Platform Fees

Slabbys may offer free and paid membership plans or other paid features.

Subscription prices, billing frequency, features, renewal terms, cancellation procedures, and applicable taxes will be disclosed when a user purchases a subscription.

Unless otherwise disclosed at purchase, subscription fees are payments for access to Platform features and are not transaction fees, escrow payments, purchase protection, or insurance for transactions between users.

Slabbys may modify subscription pricing or features upon notice as required by applicable law.

Cancellation of a subscription does not automatically entitle a user to a refund for amounts already paid, except where required by law or expressly provided by Slabbys.

Subscription payments are processed by a third-party payment provider acting on Slabbys' behalf.

Subscriptions renew automatically at the billing frequency disclosed at purchase until cancelled. A user may cancel at any time from their Hub, and access to the subscription features continues through the end of the paid billing period.

Slabbys does not provide a refund for a subscription when an account is closed for violating these Terms, except where required by law.

15. Taxes

Users are solely responsible for determining and satisfying any tax obligations resulting from their transactions or Platform activity.

Slabbys may collect, maintain, disclose, or report information when required by applicable tax laws or governmental authorities.

16. Third-Party Services

Slabbys may contain links to or integrations with third-party websites, grading companies, pricing services, shipping carriers, payment providers, social networks, or other services.

Slabbys does not control and is not responsible for third-party services.

Your use of those services may be governed by separate terms and privacy policies.

17. Shipping

Users are solely responsible for determining shipping arrangements.

Slabbys recommends that users consider tracking, signature confirmation, adequate packaging, and shipping insurance appropriate to the value of an Item.

Slabbys is not responsible for packages that are lost, stolen, damaged, delayed, misdelivered, seized, returned, or otherwise affected during shipment.

18. Intellectual Property

The Slabbys name, logos, branding, Platform design, software, graphics, features, and original content are owned by or licensed to Slabbys and are protected by applicable intellectual property laws.

Except as permitted by Slabbys, users may not copy, reproduce, modify, distribute, sell, license, reverse engineer, or commercially exploit Slabbys intellectual property.

19. User Content

Users may upload photographs, descriptions, messages, reviews, comments, listings, and other content (“User Content”).

You retain ownership of your User Content.

By submitting User Content to Slabbys, you grant Slabbys a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, distribute, modify as technically necessary, and use that content for operating, improving, securing, and promoting the Platform.

You represent that you have the rights necessary to provide such content.

20. Ratings and Reviews

Slabbys may permit users to rate or review other users.

Reviews must reflect genuine experiences and may not contain knowingly false information, harassment, threats, unlawful content, or manipulation.

Slabbys may remove or restrict reviews that violate these Terms or our policies.

21. Privacy

Use of Slabbys is subject to the Slabbys Privacy Policy.

Slabbys may collect, use, preserve, and disclose information as described in the Privacy Policy and as reasonably necessary to operate and secure the Platform, investigate misconduct, comply with legal obligations, and protect Slabbys and its users.

22. Marketplace Safety and Legal Compliance

Slabbys may establish additional verification, disclosure, recordkeeping, reporting, or seller requirements when reasonably necessary to comply with applicable marketplace, consumer-protection, tax, privacy, anti-fraud, or other laws.

Users agree to provide information reasonably requested by Slabbys for legal compliance or marketplace safety.

Slabbys may restrict or suspend users who fail to provide legally required information.

23. Suspension and Termination

Slabbys may suspend, restrict, or terminate an account when we reasonably believe the user:

  • Violated these Terms
  • Created risk or potential legal exposure
  • Engaged in fraudulent or abusive conduct
  • Failed to fulfill marketplace obligations
  • Attempted to circumvent a prior restriction
  • Violated applicable law
  • Threatened the integrity or security of the Platform

Where permitted by law, Slabbys may take such action without prior notice when immediate action is reasonably necessary.

24. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

SLABBYS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, RELIABILITY, AND AVAILABILITY.

SLABBYS DOES NOT WARRANT THAT:

  • USERS ARE WHO THEY CLAIM TO BE
  • ITEMS ARE AUTHENTIC
  • LISTINGS ARE ACCURATE
  • ITEMS WILL HAVE ANY PARTICULAR VALUE
  • TRANSACTIONS WILL BE COMPLETED
  • USERS WILL PERFORM THEIR AGREEMENTS
  • PAYMENTS WILL BE SUCCESSFUL
  • SHIPMENTS WILL ARRIVE
  • DISPUTES WILL BE RESOLVED
  • THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLABBYS AND ITS OWNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR LOSS ARISING FROM A USER-TO-USER TRANSACTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLABBYS IS NOT LIABLE FOR LOSSES ARISING FROM FRAUD, NONPAYMENT, FAILURE TO SHIP, COUNTERFEIT ITEMS, ITEM CONDITION, SHIPPING, THEFT, CHARGEBACKS, MISREPRESENTATIONS, OR OTHER USER CONDUCT.

TO THE EXTENT SLABBYS IS FOUND LIABLE DESPITE THESE TERMS, SLABBYS' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO SLABBYS DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) $100, EXCEPT WHERE A DIFFERENT LIMIT IS REQUIRED BY LAW.

Nothing in these Terms excludes liability that cannot legally be excluded.

26. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Slabbys and its owners, members, officers, employees, affiliates, agents, and service providers from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys' fees arising from or related to:

  • Your use of the Platform
  • Your listings
  • Your transactions with other users
  • Your User Content
  • Your violation of these Terms
  • Your violation of applicable law
  • Your infringement of another person's rights

27. Disputes Between Users

Disputes concerning transactions are primarily disputes between the users involved.

Users are encouraged to communicate and attempt to resolve disagreements directly.

Slabbys may provide a claim/reporting process but has no obligation to mediate, arbitrate, reimburse, refund, or resolve a user-to-user dispute.

Nothing prevents users from pursuing rights they may have directly against another user under applicable law.

28. Disputes with Slabbys

Before filing a legal action against Slabbys, you agree to provide Slabbys with written notice describing the dispute and allow at least 30 days for the parties to attempt an informal resolution, except where applicable law gives you a right to proceed without such notice.

Governing Law. These Terms and disputes involving Slabbys will be governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except to the extent federal law applies.

Venue. Unless applicable law requires otherwise, any court proceeding permitted under these Terms will be brought in a state or federal court with jurisdiction over the county in Illinois where Slabbys maintains its principal place of business.

Slabbys may adopt a separate arbitration agreement or dispute-resolution provision in the future, subject to applicable notice and consent requirements.

29. Release Regarding User-to-User Disputes

To the fullest extent permitted by applicable law, if you have a dispute with another user, you release Slabbys and its owners, officers, employees, affiliates, and agents from claims and damages arising out of or connected with that dispute, except to the extent such release is prohibited by law or the claim arises directly from Slabbys' own conduct for which liability cannot lawfully be excluded.

30. Changes to the Platform

Slabbys may modify, add, remove, suspend, or discontinue Platform features at any time.

Features, subscription plans, listing functionality, verification processes, claim procedures, and other Platform functionality may change as Slabbys develops.

31. Changes to These Terms

Slabbys may update these Terms from time to time.

When required, we will provide notice of material changes.

Continued use of Slabbys after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

32. Electronic Communications

By using Slabbys, you consent to receive legally permitted electronic communications relating to your account, transactions, security, claims, policies, and use of the Platform.

Electronic communications may satisfy legal requirements that communications be in writing, to the extent permitted by law.

Marketing communications will be handled in accordance with applicable law and available communication preferences.

33. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

34. No Waiver

Slabbys' failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

35. Entire Agreement

These Terms, together with the Privacy Policy and any additional policies expressly incorporated into them, constitute the agreement between you and Slabbys concerning use of the Platform.

37. Account Deletion and Data Retention

You may delete your account at any time from your Hub.

Deleting your account ends your open listings, pending offers, and unfinished transactions at that point, and removes your profile, listings, and collection entries from the Platform. Items that have already been paid for, shipped, delivered, or transferred are outside Slabbys' control.

Slabbys may keep limited records after deletion, including records of completed transactions that the other user still relies on, and records kept for dispute, fraud-prevention, safety, tax, accounting, or legal reasons. Those records are kept only as long as needed for those purposes, as described in the Privacy Policy.

Deleting your account does not cancel obligations you incurred before deletion, or prevent either party to a completed transaction from keeping a record of it.

39. Automated Tools and Card Information

Slabbys uses automated tools to make listing a card easier. Card details such as title, set, year, and brand may be read from a photograph of the card, market values come from third-party pricing data, and some community and news posts are generated automatically.

These tools are conveniences, not appraisals or guarantees. Automated card details may be wrong, incomplete, or matched to the wrong card, and market values are estimates based on third-party data that Slabbys does not control.

An automated card detail or value is not an offer, a guarantee of authenticity or condition, or a promise that a card will sell at a particular price.

Sellers are responsible for reviewing and correcting card details and values before publishing a listing, and for everything in their listings as described in Section 10.

40. General Provisions

Survival. The sections of these Terms concerning user-to-user transactions, payments, claims and prohibited conduct, user listings, intellectual property, user content, ratings and reviews, privacy, disclaimers of warranties, limitation of liability, indemnification, disputes between users, disputes with Slabbys, release regarding user-to-user disputes, and these general provisions remain in effect after your account or these Terms end.

Assignment. Slabbys may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, financing, reorganization, or sale of assets, or by operation of law. You may not assign your account or these Terms without Slabbys' written permission.

Force majeure. Slabbys is not responsible for any delay or failure caused by events beyond its reasonable control, including Platform outages, network or hosting failures, cyberattacks, labor disputes, natural disasters, shipping carrier failures, or third-party service failures.

No agency. These Terms, and any transaction between users, do not create an agency, partnership, joint venture, employment, franchise, or fiduciary relationship between you and Slabbys.

Headings. Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Rights that cannot be waived. Nothing in these Terms limits or waives any right or remedy that cannot be limited or waived under applicable law, including consumer rights.

41. Contact

Questions about these Terms, and legal notices, claims, or complaints, may be submitted through the support channels provided on the Platform, or to:

LEGAL_BUSINESS_NAME

LEGAL_MAILING_ADDRESS

LEGAL_CONTACT_EMAIL

Website: LEGAL_WEBSITE

BY CREATING AN ACCOUNT OR USING SLABBYS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS OF SERVICE.

YOU FURTHER ACKNOWLEDGE THAT SLABBYS IS A PLATFORM THAT CONNECTS USERS AND IS NOT A PARTY TO TRANSACTIONS BETWEEN USERS. PAYMENTS AND EXCHANGES ARE ARRANGED DIRECTLY BETWEEN USERS, AND USERS ACCEPT THE RISKS ASSOCIATED WITH THOSE TRANSACTIONS.

Questions about this page? Email support@slabbys.app.

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